FAQ

Would you like to know if you can bring your four-legged friend with you? Do you need to know the distance from the airport? What activities can you do? On this page we have tried to answer all your questions. …

Would you like to know if you can bring your four-legged friend with you? Do you need to know the distance from the airport? What activities can you do?
On this page we have tried to answer all your questions.

Are there any animals on the estate?
Yes, there are donkeys, dogs and cats.

Is there a handling at the estate?
No.

Do you have bicycles available to customers?
Yes, two adult mountain bikes are available to customers.

Is there a swimming pool inside the estate?
No, at the moment there is not a pool yet.

Does the property have a spa?
No, the property does not have a spa.

Is there a discounted beach that discounts your customers on beach services?
Yes, a wonderful equipped beach offers discounted prices for our customers.

Can you book a rental car or taxi / transfer?
Yup.

Is parking inside the estate?
Yup.

Do you accept animals?
Yes, as long as there is always the maximum respect for the other guests of the structure. Any damages will be charged.

Is it possible to use a laundry?
No, the property does not have a laundry service.

Are there games for children and outdoor spaces?
Yes, there are swings on the estate, a slide and lots of green space.

What activities can be organized?
Visit the “Activities” page.

What time is it possible to use the room?
The room is available from 16:00.

What time do you have to leave the room?
The room must be left before 10:00.
It is possible to extend the stay until the early afternoon by paying a supplement of € 50,00 per room.

At what time is it possible to have breakfast?
Breakfast is served from 8:00 to 10:00.

Can I book a room only on the night of August?
No. In some special periods it is necessary to book for a minimum of one week.

How far is it from the sea?
We are about 3/4 Km from the first beaches inside the village and about 5-6 Km from the beaches of the Chapter.

How far is it from Monopoli?
We are 1 Km from the suburbs and 3 Km from the center of Monopoli.

How far is it from the Zoosafari di Fasano?
We are about 15 km from the Zoosafari of Fasano www.zoosafari.it

How far is it from the airports of Bari and Brindisi?
We are about 60 Km from Bari Airport and about 70 Km from Brindisi Airport.

What is your cancellation policy?
From 6 to 3 days before the date of arrival, 40% of the amount of the stay;
From 3 to 2 days before the date of arrival, 50% of the amount of the stay;
1 day before the arrival date, 80% of the amount of the stay;
The same day, 100% of the amount of the stay.

Is it necessary to send a deposit so that the booking is confirmed?
For reservations during high season it is necessary to make a deposit by bank transfer, of 100 €/room and the final balance upon departure.
For other periods, telephone or email booking is sufficient.

Is it possible to pay by credit card?
Yes, Bancomat, Mastercard, Visa, etc…